FAQ
Is there a minimum quantity required for your apparel?
The minimum quantity is one, you can order any number you like.
What payment methods are accepted?
We accept payments with American Express, Mastercard, Visa, Apply Pay, Google Pay and Shop Pay. We do not accept payments through Paypal.
What currency do I pay in?
The only currency we accept is AUD. Any currency exchange fees are the responsibility of your payment provider, We cannot control and are not responsible for any currency exchange rates. You will be responsible for paying any additional currency exchange fees. Currency fees vary widely by providers so, please contact your payment provider for further information.
Do I have to pay international taxes and duties?
Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. We cannot control and are not responsible for any duties/taxes applied to your package upon delivery. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country, please contact your local customs office for further information.
When do I receive my order?
From when the order is shipped it should take 2-7 working days for order within Australia. Depending on where in the world you live. If it takes longer, please contact us, and we will have a look at what might have happened. For international orders, it takes roughly 7-15 business days to deliver your order using Australia Post. Some countries may take a tad bit longer.
My order is missing!
Contact us and we will investigate and sort it out for you.
Can I add items to my order?
Unfortunately we cannot add items to an existing order. Please place a new order for the extra items.
How do I find the right size?
There is a size chart on each product page with garment measurements.
How should I wash my printed garments?
Digitally printed shirts can be expected to wear over time, due to the nature of the soft and natural water-based inks. There are ways to prolong the life of your custom print. We suggest the following care instructions:
- Machine wash cold (or hand wash)Gentle cycle only with mild detergents
- Do not bleach
- No fabric softener
- Do not dry clean
- Hang dry or tumble dry on very low settings